Terms and Conditions

These are the Terms and Conditions for the use of www.lillypuds.co.uk. The lillypuds.co.uk site is provided for an individual’s personal use and by using this website any individual is bound to these terms and conditions and the LillyPuds privacy policy.

1. Intellectual Property
The content of the lillypuds.co.uk site is protected by copyright, trade marks, database and other intellectual property rights. Content may be retrieved, displayed, stored and content printed solely for personal, non-commercial use providing any copyright and proprietary notices are kept intact. None of the materials or contents of the LillyPuds site may be reproduced, modified, copied or distributed or used for commercial purposes without written permission from LillyPuds Ltd.

2. Goods, Pricing and Availability
2.1 All pricing information on the Web Site is correct at the time of going online. LillyPuds reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
2.2 The items on this website are food products which are not subject to VAT. If a product does appear on the website that is subject to the addition of VAT, the price shown will be inclusive of VAT.

3. Payment
Payment is accepted by credit or debit card through PayPal. Authority for payment must be given at the time of placing your order.

4. Termination and Cancellation
4.1 LillyPuds Ltd reserves the right to cancel purchases without stating reasons for any reason prior to processing payment and despatch.
4.2 If purchases are cancelled for any reason prior to despatch, purchasers will be refunded any monies paid in relation to those purchases.

5. Property, Risk and Account of Profits
Any goods ordered on the www.lillypuds.co.uk website remain the property of the LillyPuds Ltd until the full purchase price for those goods has been received in full by LillyPuds Ltd from the purchaser.

6. Delivery
Goods will be dispatched within 3 working days of the order being received. If no communication is received to the contrary within 21 days of the order being placed, LillyPuds Ltd will deem the goods to have been received in full.

7. Returns Policy
LillyPuds Ltd intends to always provide high quality goods that are fault free and undamaged. In the event that goods need to be returned, these returns will be governed by these Terms and Conditions.
7.1 In the event the purchaser receives goods which do not match those ordered, or alternatively are damaged or are faulty on receipt then the purchaser must contact LillyPuds Ltd within 10 days to arrange a refund or replacement. If goods need to be returned for any other reason, then the purchaser will bear the shipment costs.
7.2 LillyPuds Ltd reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Such discretion to be exercised only within the confines of the law.

8. Privacy
Use of the Web Site is also governed by our Privacy Policy which is incorporated into these terms and conditions by this reference.

9. Disclaimers
9.1 The www.Lillypuds.co.uk site is provided without any warranties or guarantees. The site user must bear the risks associated with the use of the Internet.
9.2 To the full extent allowed by applicable law, the site user agrees that LillyPuds Ltd will not be liable to the site user or any third party for any consequential or incidental damages or any other indirect, special or punitive damages whatsoever that arise out of or are related to the use of the LillyPuds.co.uk site.

10. Changes to the Service and these Terms and Conditions
LillyPuds Ltd reserves the right to change the Web Site, its Content or these Terms and Conditions at any time. Following such changes, users and purchasers will be bound by any changes to the terms and conditions from the first time the web site is used by them after the changes have been made.

11. Availability of the Web Site
11.1 LillyPuds Ltd will make every effort to ensure the best service possible when using www.lillypuds.co.uk. LillyPuds Ltd offers no guarantee that the services will meet user requirements and that the service will be fault free. If a fault occurs, this should be reported by email to [email protected] and all efforts will be made to correct the fault as soon as possible.
11.2 During periods of maintenance or repair to the lillypuds.co.uk site, access to the site may be restricted. Every effort will be made to restore interruptions in service as soon as reasonably possible.

12. Notices
All notices / communications shall be given to us by email to [email protected]